Good questions.
Clear answers.
Find practical help for buying fonts, downloading files, installing them, and choosing the right license for your project.
Buying and payment
What payment methods are available?
The payment options available for your order are shown at checkout. Review the available methods and the final total before completing your purchase. If you need help with payment, contact support before placing your order.
Can I change my license before checkout?
Select the appropriate license on the font product page before adding it to your cart. Review your cart before checkout. If you need to change the scope, contact support for guidance.
Where can I see the full price?
Review the price on the product page, then check the cart and the final total at checkout before completing your purchase.
Downloads and account
Where do my files appear?
Check the Downloads area of your account for files available to your order. If access is missing, contact support with your order details.
What should I do if a download is missing?
Contact support with your order details and the name of the missing file. Do not place another order to resolve a download problem.
How do I access my purchased licenses?
Visit the My Licenses area of your account to review available license records. Contact support if you cannot find the record for your order.
Installing and using fonts
How do I install fonts on macOS or Windows?
Open the downloaded font file and choose Install Font on macOS or Install on Windows. Restart the application where you want to use it. See the Font installation guide for more help.
How do I access alternate characters?
Use the glyphs or OpenType panel in your design application to explore alternate characters, stylistic sets, and ligatures when included.
Which file format should I use?
Choose the file format appropriate to your application and intended use. Follow the instructions supplied with your font, or contact support if you are unsure.
Choosing a license
Which license covers my project?
Compare the options on the Licensing page and review the full license terms before buying. Contact support if your intended use is not clearly covered.
Can a client or contractor use the files?
Review the selected license terms for the people and uses covered by your purchase. Contact support before sharing files if the permitted scope is unclear.
When do I need a custom scope?
Contact the foundry when your intended use is not clearly covered by the listed license options, or when you need clarification before expanding a project.